Provider Resources

Carelon Behavioral Health, Inc. is the Behavioral Health Administrative Services Organization (BH-ASO) in three Washington regions: Southwest, North Central, and Pierce County.

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Useful Resources

Office Hours Minutes Archive
Batch File Submission Guide

Provider Forms

The 988 line is confidential, free, and available 24/7/365, connecting those experiencing a mental health, substance use, or suicidal crisis with trained crisis counselors. Those who are worried about a loved one who may need crisis support can also dial 988.

Informational PDF

HCA 988 Overview

Behavioral Health Supplemental Data

Carelon Behavioral Health is contracted with all 5 Managed Care Organizations as the single entity to collect Medicaid Behavioral Health Supplemental Data (BHSD) in all Integrated Managed Care regions in Washington State, except for King County.

BHSD Data Collection

ProviderConnect

"ProviderConnect makes routine tasks such as processing claims, obtaining claims information, and verifying eligibility status easy and convenient."

ProviderConnect Resources