RESSOURCES COVID-19
Carelon Behavioral Health is strongly committed to our members, clients and providers to ensure that mental health needs are being met during this stressful time.
We recognize that many of our members and providers are being encouraged or mandated to stay at home in order to prevent community spread of coronavirus. When clinically appropriate, telehealth can be an effective way for members to begin or continue their care through a mental health provider safely from their homes via phone, tablet or computer-enabled webcam.
During this national public health emergency Carelon Behavioral Health will cover telehealth services including phone therapy, for most services. Additionally, in order to ensure access to care for our members we are waiving cost sharing for in-network and out-of-network providers.
- FAQ des fournisseurs: COVID-19
- FAQ des fournisseurs: PIO et télésanté
- FAQ des fournisseurs: PHP et télésanté
- FAQ sur le coronavirus et la santé mentale
- NCBH COVID-19 Guidance for Behavioral Health Facilities
- Carelon Behavioral Health partners with Psych Hub to develop COVID-19 resource hub
Carelon Behavioral Health, Inc. is the Behavioral Health Administrative Services Organization (BH-ASO) in three Washington regions: Southwest, North Central, and Pierce County.
Carelon Behavioral Health has developed a network of providers to deliver services to individuals under its contract with the Washington Health Care Authority.
- Cliquez sur ici pour voir les réponses aux questions courantes des fournisseurs.
- Des formulaires et des ressources spécifiques à Washington peuvent être trouvés ici.
- Des documents dans d'autres langues peuvent être trouvés ici.
- Des questions sur le traitement de la santé mentale d'un individu? Ligne de consultation en psychiatrie UW ici.
- Cliquez sur ici pour consulter la FAQ de la Health Care Authority sur les soins gérés intégrés et les services d'interprétation.
Automatisation des fichiers de crise quotidiens
Previous Carelon Behavioral Health Crisis File Automation Training and Office Hour Minutes
- Carelon Behavioral Health Crisis File Automation Office Hours 02-26-2021
- Carelon Behavioral Health Crisis File Automation Office Hours 2-19-2021
- Carelon Behavioral Health Crisis File Automation Office Hours 2-12-2021
- Carelon Behavioral Health Crisis File Automation Provider Training 02-02-2021
- Carelon Behavioral Health Crisis File Automation Provider Training 02-01-2021
- Carelon Behavioral Health Crisis File Automation Provider Training 01-28-2021
Outils de travail
- Normes de plomb Recovery Navigator (présentation vidéo)
- Formation sur l'automatisation des fichiers de crise WA
- Guide du fournisseur de crise
- Cartographie des fournisseurs de crise
- Modèle de journal de crise Excel
- Modèle de journal de crise
Si vous avez des questions concernant l'automatisation des dossiers quotidiens de crise, veuillez nous contacter: WACrisisSupport@carelon.com
ProviderConnect
Guides et didacticiels ProviderConnect
Nous contacter:
If you have any questions regarding credentialing and contracting, please contact Carelon Behavioral Health’s National Provider Service Line at 800-397-1630 ou envoyez un e-mail aux relations avec les fournisseurs directement à Provider.inquiry@carelon.com.