对于提供者

COVID-19资源

Carelon Behavioral Health is strongly committed to our members, clients and providers to ensure that mental health needs are being met during this stressful time.

We recognize that many of our members and providers are being encouraged or mandated to stay at home in order to prevent community spread of coronavirus.  When clinically appropriate, telehealth can be an effective way for members to begin or continue their care through a mental health provider safely from their homes via phone, tablet or computer-enabled webcam.

During this national public health emergency Carelon Behavioral Health will cover telehealth services including phone therapy, for most services. Additionally, in order to ensure access to care for our members we are waiving cost sharing for in-network and out-of-network providers.

Carelon Behavioral Health, Inc. is the Behavioral Health Administrative Services Organization (BH-ASO) in three Washington regions: Southwest, North Central, and Pierce County.

Carelon Behavioral Health has developed a network of providers to deliver services to individuals under its contract with the Washington Health Care Authority.

  • 请点击 这里 查看常见提供者问题的答案。
  • 可以找到华盛顿特定的提供者表格和资源 这里.
  • 可以找到其他语言的材料 这里。
  • 对治疗个人的心理健康有疑问吗？华盛顿大学精神病学咨询专线 这里.
  • 请点击 这里 查看卫生保健局关于综合管理式护理和口译服务的常见问题。

每日危机文件的自动化

Previous Carelon Behavioral Health Crisis File Automation Training and Office Hour Minutes

工作援助

如果您对每日危机文件的自动化有疑问，请联系我们： WACrisisSupport@carelon.com

ProviderConnect

ProviderConnect指南和教程

登录或注册ProviderConnect，这是一个在线工具，可让您提交和检查索赔状态，检查成员资格，更新提供商资料，请求住院和门诊授权等。 ProviderConnect易于使用，安全且24/7全天候可用。
登录 寄存器 演示版

联系我们：

If you have any questions regarding credentialing and contracting, please contact Carelon Behavioral Health’s National Provider Service Line at 800-397-1630 或直接通过电子邮件发送提供商关系 Provider.inquiry@carelon.com.