Individuals and Families

A mental health or substance use crisis can occur for many reasons. Sometimes it can happen for no clear reason at all. Seek help if you are concerned about yourself or a loved one.

 

Call your local crisis number to speak to a counselor. They can guide you. It’s available at no cost 24 hours a day.

 

• Talking or thinking about harming or killing oneself or others
• Seeking guns, pills, or other ways to kill oneself
• Talking or writing about death, dying, or killing oneself
• Feeling hopeless
• Feeling very angry or looking for revenge
• Acting recklessly or doing unsafe activities
• Feeling trapped, like there’s no way out
• Increasing alcohol or drug use
• Pulling away from friends and family
• Feeling worried or irritated
• Having trouble sleeping or sleeping all the time

More Resources

• All Washington Mental Health Crisis Lines
• How to Help Someone in a Mental Health Crisis
• How to Manage a Mental Health Crisis
• North Central Behavioral Health Crisis Brochure – DCRs, ITAs, and More (English)
• Naloxone Use Guide & Naloxone OD Prevention Guide

988 Resources

• 988 America’s Suicide Prevention and Mental Health Crisis Lifeline

COVID-19 Resources

• Coronavirus Mental and Emotional Well-being Support and Resources
• Behavioral Health Toolbox for Families: Supporting Children and Teens During the COVID-19 Pandemic
• How to navigate anxiety caused by coronavirus
• How to help children navigate anxiety caused by coronavirus
• Social distancing for the social animal
• Washington Listens: Washington State COVID-19 Support Program

Accessing Services

Carelon Behavioral Health can help you get care for mental health and substance use issues.

Click on the region below to see a list of resources, such as behavioral health care, transportation, and housing.

• Southwest Washington Resources
• North Central Washington Resources
• Pierce County Washington Resources

Non-Crisis Services for Those Who Have a Low Income, Don’t Have Insurance, and Can’t Get Medicaid

• Mental health testing and treatment for those who are involuntarily detained or agree to a commitment on their own
• Residential substance use treatment for those detained involuntarily
• Outpatient mental health or substance use treatment, in accordance with a Less Restrictive Alternative court order
• Within available resources and when medical necessity is met, Carelon Behavioral Health may give more outpatient or residential substance use disorder and/or mental health services.
• Services funded through substance use block grant are available to pregnant and post-partum women as a priority population. Click here to view what is covered in the block grant plan for Southwest, North Central, and Pierce County.
• To ask about these services, call Carelon Behavioral Health at 855-228-6502.

Non-Crisis Services for Apple Health (Medicaid) Members

• Molina Healthcare members: Call 800-869-7165
• Community Health Plan of Washington members: Call 866-418-1009
• Amerigroup members: Call 800-600-4441 (TTY 711)
• Coordinated Care members: Call 877-644-4613
• United Healthcare members: Call 877-542-8997